Returning Unsold Inventory Home   Previous   Top   Next   

(This feature is available in BCSS Deluxe, Diamond and Virtual.)

In the Inventory Work Area, select Actions by Bar Code to scan bar codes and select which items to donate, return, transfer to the house account or undelete. Click in the Bar-Code Field, scan bar codes, review the list and select which items to process, then click Record/Print/Exit.


Return Unsold Items to Consignors

Note: In order for an item to be returned, donated, destroyed or transferred to the house account, the inventory quantity for the item must be at least 1.


Secret Disposal Codes

Some store owners don't want buyers to know how unsold items will be disposed. Price tags can be printed with Disposal Codes for Destroy, Donate or Return. Store employees will know the codes but buyers may not. The codes may be changed periodically to maintain secrecy. Set the codes in Program Setup (Inventory).


Note: The default entry for unsold items is 'Return'. Attempting another option (donate, destroy, transfer) will not display any items. To choose a different option, click on the Consignor's record and select Edit (lower-left menu) to edit it then click the down arrow to the right of Unsold Items. Select an option from the drop-down menu:


Return Unsold Items to a Consignor

  1. Locate the owner of the item in the Consignor Work Area and select his or her record.

  2. Select Return Items from the Quick Links Menu (right):

  3. Check the item(s) to be returned. (If no items are listed, make sure 'Returned' is selected in the Consignor's Record and inventory shows a quantity of at least 1.)
  4. Click Record, Print, Exit. A Print-Preview of a Returned-Items Report will appear.
  5. Click on the Printer Icon on the Main Menu to print the Report (for the Consignor's signature).

  6. On the Print Setup screen, change settings as desired. (Stores typically print 2 copies and have the Consignor sign both copies.)


BCSS Accounting of Returned Items

Returned Items are deleted from Inventory and this note is added to Items' Records:"Returned 1 item(s) to Consignor on [date]".


Email Support (Add the domain name mm.st to your email program's Approved Senders List or White List to lessen the chance that spam filters will block our emails to you. (Instructions) For phone and remote PC help, contact: Joy Archer, enJoy Consigning Services, 972-898-7921 (NY), Email, or Kerri Samples, KLS Pro Setup, 912-245-7831 (GA), Email