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Best Consignment Shop Software Website: https://www.bestconsignmentshopsoftware.com

What Does 'Updating' Mean?

Every software program is a work in progress. Changes are made to improve features, stay current with technology and fix 'bugs'. 'Updating' is the process of acquiring the improvements by replacing the bcss.exe file (the application file containing the program code) with the newest one.

'Updating' is different from 'upgrading' (which is the purchase of a higher edition of BCSS (Deluxe, Diamond or Virtual) to acquire additional features.

Pass the cost of credit-card processing on to your consignors by deducting a small % from settlements of credit-card sales, and/or add a small % to credit-card sales at POS. Any consignor or purchaser objecting can be excluded. Ask Dawn about these new feature: 888-427-5779, email.

Update Are Free

Most of the dollars you paid for BCSS are essentially refunded back to you over time in the form of payments to technicians who work daily to keep your program 'updated'. In other words, 'software updates are free' in that they are included with your purchase. This is hugely different from other programs that deny software updates if their annual support fees are not paid.

Acquiring software updates is quite simple. Step-by-step instructions appear below.

If the current version of BCSS is below 6.0.3333, it will be necessary to pay tech support $39 for their involvement. Please go to bestconsignmentshopsoftware.com/remit.htm and follow the prompts to remit payment.

Important: While software updates are free, help with installing updates is not. Anytime anyone is called upon to assist with anything for any reason, fees apply. The payment to tech support does not include additional help provided by other personnel.

Update Announcements

Perhaps as often as once every six months, view the latest updates at https://www.bestconsignmentshopsoftware.com/update.htm to see if any new features are of interest.

Recent Changes


Edition and Version #

The software edition and version appear in the upper left corner in BCSS. In this example the edition is Diamond and the version is 6.0.3677:


To Update Your Program:

If your version number is lower than 6.0.3333:

  1. Backup your data.
  2. Send Data to Support.
  3. After sending files to tech support please do not add/change data in BCSS until your files are returned to you. (You can look up information, print labels from existing entries, etc. but no new entries should be made and no existing data should be changed, so plan on doing an update when the program can be set aside for 24 hours or more. An opportune time might be after the close of business on the day prior to the day the shop is closed.)

  4. Uninstall the software.
  5. Delete the BCSS folder, C:\BCSS.
  6. Download the latest version and install it.
  7. When files have been returned to you, extract the files to the BCSS folder, C:\BCSS.
  8. Restart BCSS. The new update will have been applied. If you were experiencing a difficulty prior to the update, check to see that the problem has been resolved.
  9. Click on Help then Program Registration. Send an email to support if a Store ID and Code are required.

If the issue has not been resolved please contact Dawn for further investigation and assistance.


If the version number of your program is higher than 6.0.3333:

  1. Close BCSS.
  2. Uninstall the software.
  3. Delete the BCSS folder, C:\BCSS.
  4. Download the latest version and install it.
  5. Restore your data.
  6. Restart BCSS. The update will have been applied. If there was an issue prior to the update, check to see that it has been resolved.
  7. Click on Help then Program Registration. Send an email to support if a Store ID and Code are required.

If the issue has not been resolved please contact Dawn for further investigation and assistance.


Need help? Dawn Warfield has years of experience with BCSS and is very knowledgeable. Feel free to contact her: Office: 843-900-8152 Cell: 843-714-5894, dawn@consignmentsupport.com


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