 Consignment Home | Compare | Demo | Hardware | Intro $159 | Purchase | Support | Videos |
Consignment Home | Compare | Demo | Hardware | Intro $159 | Purchase | Support | Videos |
Liberty Support Fees - As your business grows, you'll add computers to handle the extra work. You'll pay $995, then $295 for software for each computer, then your monthly service fees will look like this: 
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If you need help with problems, Liberty is there to help... with big fees:  Blank-check disclaimer: "All prices are STARTING PRICES. The nature/complexity of the issue could generate additional charges. Minimum of one hour." Easier to Use? 
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Costs Less?
Past and present Resaleworld websites make finding total cost very difficult. Each and every price for this and that is not disclosed on one web page - not even the order page. There's $295 for a home copy of the license, $199 for QuickBooks compatibility, $149 for credit-card capability - fees for hardware support, data conversion, data repair...
The estimated 10-year cost of using Liberty is:
Honesty?
The Zebra 2824 thermal printer is priced online at about $200 including cable and shipping. Resaleworld advertises the same printer for $399, but wait. That doesn't include the cable. Add on $15 (for an $8 cable). There's more. You can't know what the shipping charge is unless you sign in as a new customer first and that requires disclosing personal information like your email address and phone number (so sales can 'get ahold' of you). Add $21 UPS 3-6 days delivery. (Actual UPS charge: $13). The "$399" quoted price plus add-on fees: $435.
Not long ago Liberty stripped essential features from their full version to create a product called 'Liberty Lite' and claimed that the stripped features weren't "required". From their web site: "...we’ve disabled some of the features many new store owners and smaller stores don’t really require."
This product wasn't on the market for long, perhaps because the manipulation was too obvious. No doubt users of 'Liberty Lite' discovered they were using a 'disabled program' and were being manipulated into buying the full version.
These were the 'disabled features'. Were they really 'not required'?
- No add item/consignor at point of sale
- No group pay outs (only individual pay outs)
- No retail items
- No store credit at point of sale
- No suspended sales
- Only cash as a tender option in point of sale
- No QuickBooks compatibility
- No credit-card capabilities
- No customer purchase history
- No layaways
- No security or user administration
- No wish lists
Here's another price manipulation: "Effective February 1, 2006 stores who purchase Liberty 2002 and who wish to purchase additional licenses will need to upgrade to Liberty4 Consignment." In other words, a 2nd license for Liberty 2002 is purposely made 'not available' forcing 2002 users to pay another $300 to upgrade to Liberty4 if they want to use any Liberty product on 2 computers!
What Gives?
One Liberty software sale is worth around $10,000 to Resaleworld over time. Better to have one customer to service paying $10,000 than 20 customers paying $500 each. With enough hoodwinking and whitewash, Liberty apparently manages to land a big fish now and then.
