Updating Is As Easy As 1-2-3:

1. Close the program.
2. Click on the link matching your edition: Intro ~ Deluxe ~ Diamond ~ Virtual
3. Save the download to C:\BCSS replacing the existing app file (bcss.exe)

If a previous download of bcss.exe is in the downloads folder, Windows will save bcss.exe but rename it to bcss.exe(2) or some other number. Copy bcss.exe(2) to C:\BCSS, delete bcss.exe and rename bcss.exe(2) to bcss.exe. (Windows on your computer may not be showing the .exe file extension.)

Need Help?

Chrome or Firefox will place the download in the downloads folder. The downloaded file (bcss.exe) will need to be moved to C:\BCSS.

Internet Explorer to Microsoft Edge will present the opportunity to use the down arrow to the right of Save to select 'Save As'. Select that and navigate to C:\BCSS to place the download there.

Updates (software improvements) are free. 'Updates' are the work done in the background to improve software features and keep the software current with changes in technology.

Tech support can log onto your computer and do this for you. Tech support's assistance isn't included in 'free updates' so please be prepared to pay $39 for this service. If the service call extends beyond updating the software, please be prepared to pay for the amount of time spent assisting with other issues - $25 per 15 minutes.

Allow Tech Support Access to Your Computer

Click on https://www.join.zoho.com and send an email to sales@bestconsignmentshopsoftware.com requesting a session ID. There may be a delay (depending upon our work load) so there's no need to wait at the computer. Please include your cell # in the email so an alert can be sent when tech support becomes available.

Phone support: 888-427-5779