Understanding the language of consignment is vital for new shoppers, consignors, and especially store owners. Below is a practical glossary, with examples, to make you comfortable navigating consignment agreements, software, and daily business. Bookmark this resource it’ll make starting and running your store much less intimidating!
| Role/Term | What It Is | Why It Matters |
|---|---|---|
| Consignor | Item’s owner | Receives payment after sale |
| Consignee | Shop selling the item | Facilitates the sale & manages process |
| Payout | Consignor’s cut of the sale | Motivates quality consignors |
| Commission Split | How sale is divided | Directly determines shop profit |
Most agreements state the consignor bears the risk, but some shops offer insurance or a small “shop owned risk” clause.
It’s the division of each sale between shop and consignor (such as 40/60, 50/50, or 60/40 in the consignor’s favor).
Yes, many shops offer both options and store credit is sometimes even higher (for example, 55% store credit instead of 50% cash) to keep customers coming back.
“Intake” is the process of accepting and tracking new items as they’re brought to the store. “Inventory” is the complete current stock of items consigned or otherwise available for sale.
Struggling to manage consignors, inventory, and payouts using spreadsheets or pen-and-paper? Since 2002, Best Consignment Shop Software has been trusted by hundreds of resale store owners to simplify everything from intake to payout.
Start here if you're new to consignment