Phone, Internet, Electric and Essential Utilities for Your Consignment Shop

Why Utilities Matter for Consignment, Thrift, and Resale Shops

Utilities are the backbone of your store’s daily operation. The right setup keeps your shop safe, welcoming, and productive for customers and consignors. Fail to get these details right and you could lose sales, interrupt payouts, or risk failing a local inspection. Here is what every beginner should know about managing utilities before and after opening day.

Startup Utility Checklist: What Every Store Needs

• Electricity
  No power means no lights, no computers, no open sign. Contact your local electric provider at least 2 weeks before you get your keys to make sure the transfer is on time. Ask about past billing to estimate costs.
• Water and Sewer
  Make sure the water is on, especially if you will have a restroom, cleaning area, or breakroom. Some landlords pay water, others require you to open your own account.
• Phone (Landline and/or Mobile)
  Even if you rely on your smartphone, most shops benefit from a business line for credit card processing, customer calls, and a professional voicemail system.
• Internet
  Modern consignment shops use internet for payments, inventory tracking, email, point of sale, and even shop music. Research broadband or fiber options for your address. Avoid slow DSL unless there are no other options.
• Gas (if needed)
  Used for heat, hot water, or some signage/lighting. Ask your landlord or property manager if gas is required or available.
• Trash and Recycling
  Arrange curbside or commercial service so you avoid costly dumping fees and local code violations. Ask what the building includes.

How to Get Your Shop’s Utilities Started

1. Ask your landlord or real estate agent for a utility info sheet. Many provide utility contacts for new tenants.
2. Call each provider at least 10 business days before you move in. For electric and water, you may need to be present for connection.
3. Be ready to provide EIN (if you have one), a signed lease, photo ID, and possibly a security deposit or utility payment up front.
4. Compare internet and phone providers, as these can take longer for installation. Look for business service packages when possible.
5. Test all systems before taking the keys and finalizing your opening. Ensure all lights, outlets, toilets, and taps work as expected.
6. Keep notes on account numbers, contacts, passwords, and payment schedules in a secure place.

Common Utility Mistakes (and How to Avoid Them)

• Waiting too late to schedule connections. You may be stuck with no lights or internet for your first day.
• Assuming utilities are included. Always get written confirmation in your lease of what is and is not included in rent.
• Choosing the cheapest plan for internet or phone. Business internet is more reliable and often has better customer support.
• Overlooking POS or payment system needs. Some credit card terminals, security alarms, and software need a steady, high-speed internet or a landline.
• Missing out on energy savings. Ask about energy-efficient lighting or rebates when you make upgrades. Simple changes cut long-term costs.

Tips for Keeping Utility Costs Down

• Upgrade lighting to LED, use "smart" or programmable thermostats, and turn off unused electronics after hours.
• Ask neighboring businesses about shared services or tips for lower local rates.
• Review bills every month and call the provider about unexpected increases or errors.
• Bundle phone and internet if it gets you a better price for solid business service.

FAQ: Utilities for Consignment Shop Owners

Next Steps and Resources

• Compare the best business phone and internet providers in your area for reliability and price
• Use your local utility company online calculators to estimate usage and budget
• Ask other shop owners what works (or doesn’t) in your building or shopping center
• Keep a utility checklist with all account numbers, activation dates, and provider contacts handy