Get One-Pay SoftwareFrustrated by long wait times and generic answers when you need help the most? You deserve a support team that is responsive, knowledgeable, and not focused on upselling you to a more expensive product. Our Consignment Software is backed by "pay-as-you-need" support from experts who understand your business, giving you peace of mind without locking you into mandatory annual maintenance contracts.
Why Is ConsignPro Support So Hard to Reach?
If you have been a loyal ConsignPro user for years, you may have noticed a shift. Wait times are longer, "annual support fees" are increasing, and the answers often point to one solution: "You need to upgrade to our new web-based system."
Here is the reality: ConsignPro was acquired by a company focused on monthly subscriptions (SimpleConsign). Their business goal is to migrate legacy desktop users (like you) onto their cloud platform, where they can charge you $129 to $359 every single month forever.
The "End of Life" Strategy
In the software industry, when a company wants to kill an old product, they don't delete it. They simply make support expensive and slow until customers give up and switch. You are not imagining it.
You Have a Choice: BCSS (Best Consignment Shop Software)
You don't have to switch to the Cloud. You can switch to a modern, supported Desktop system that works exactly the way you are used to.
1. We Import Your Data
The biggest fear shop owners have is losing their history. BCSS can convert your ConsignPro data. We bring over your consignors and inventory so you don't have to start from scratch.
2. No Annual Contracts
ConsignPro charges mandatory annual maintenance fees. BCSS does not. Our software updates are free for life. If you need technical help, our support is "a la carte" ($25/15 mins). You only pay when you actually need us, which—thanks to our stability—isn't often.
3. Use Your Existing Hardware
Don't throw away your Star receipt printer or your cash drawer. BCSS is designed to be hardware-agnostic. If it worked with ConsignPro on Windows, it will almost certainly work with BCSS.
Common ConsignPro Issues We Solve
Database Bloat: BCSS handles large inventories without the "Runtime Errors" common in older Visual Basic apps.- Backup Failures: We offer simple, automated backups to any location (USB, Google Drive, Dropbox).
- Ghost Support: BCSS is owned and operated by its developer. When you call, you get answers, not a call center script.
Secure Your Store's Future
Don't wait for your current software to crash for the last time. Switch to a system you own.