Protect Your Computer from Hackers, Employees and ?
The main cause of poor computer performance is lack of adequate protection and maintenance.
Protection from The Bad Guys
All those people who hate 'us' have computers too, and they have nothing better to do than to use their computer knowledge (far above the average user) to attack the average user's computer, so their intentions and capabilities should be recognized, respected and repelled.
Naturally free anti-virus programs aren't as effective as commercial-grade anti-virus programs which are not free, so expect to have problems with viruses, spyware and all kinds of 'malware' if your computer is connected to the Internet with inadequate guard against attack.
The level of viral sophistication has reached new heights. In the past we have said, "If you must have free anti-virus protection, use Microsoft's Security Essentials (now built into Windows 8). These days we say that we will not be responsible for anything that happens on a computer running our software and free anti-virus.
In our estimation, the only reasonable hope against defending successfully against malware is ESET Smart Security with phishing detection and a social-media scanner protecting Facebook walls from malicious content.
Protection from Your Employees
Anyone who sits down at your store computer should have a working knowledge of computers, hardware and Windows. There are plenty of free sites found searching Google for 'basic computer instruction'.
Use a password for Windows login.
Lock employees out of sections of BCSS (Diamond and Virtual editions) and learn how to hide folders on the computer that aren't to be accessed by employees.
Employees who have time to play games and surf the Internet surely have better things to do, and keeping them off of the Internet reduces your risk of viral infection.
Protection from You
Make daily backups of data, or make backups right after a substantial amount of data has been entered. 'Substantial' can be defined as the amount of data you wouldn't want to have to reenter if the unexpected happens.
Don't place backups on the hard drive. They will be lost if the drive crashes. Put backups on external storage devices and take them home with you every night. Use the 'Send-Data' function in BCSS to place data backups on the BCSS server for 'last-resort' backups. (Make sure 69 or 72 files upload.)
Don't assign responsibility for backup to an employee.
Avoid a wireless network for your business. Anyone in the area can 'sniff' the signal and hack in, and wireless networks are less reliable. Signals get dropped. Data gets corrupted more easily. Wireless is for coffees shops. Get a wired network for your business with cat6 cables, a good Cisco router and a strong main computer (host, server).
Disconnect the PC from the power supply at the end of the day (to protect against electrical surges and lightning).
Disconnect the PC from the Internet when the connection is not needed. Hackers can't hack if they can't access.
If the computer is not running like it once did, take a look at computer maintenance for consignment shops.