- Dependency upon others
- Client information hacking
- Rising costs
- Price trapping
As prices continue to skyrocket for medical, fuel and food, so do the end costs and risks of making a consignment or resale business dependent upon the Internet and 'cloud-based software'.
An allure of cloud-based software is a "low payment to start' but installment payments are generally available for any software program. Just ask and be wary of vendors offering software 'leases' because that is no different from endless monthly payments for web-based software. Case in point: Wilson at 'consignpro' criticizes vendors' 'forever fees' then offers a monthly lease 'payable for as long as you use the software'. What's the difference? None.
By any measure the 'initial cost' of any software program is the total paid in the first 12 months (not just the first month) for the program. The start-up cost for a cloud program at $100 per month is $1,200 and that's just the beginning.
There are several forms of added costs after getting locked in and well past the money-back period:
The secure way of operating a business is to purchase software that is owned by the business, installs on business computers and is not dependent upon the Internet and someone else's computers.
Web-based software is not owned. It is rented. This is diabolically opposed to paying once for a program that is owned by the business.
Cloud software is not installed on business computers. It resides on a computer that often shop owners know nothing about. Where is it? Who controls it? How dependable is it? What security measures are in place? Of course those pushing cloud software will offer (hollow) assurances or reliability but they won't make guarantees backed by real assets. So if it all blows up and you lose everything, what are you going to do? Sue?
Putting clients' personal information out there 'in the cloud' means taking responsibility in a situation over which you have absolutely no control. Shop owners know next to nothing about the person or persons providing 'the software' and the computer it is installed on. Maybe shop owners who rely upon cloud-based take the same tact as software vendors: 'If something goes sideways, what will my clients do about it? Sue me?
Maybe everyone involved in 'the cloud' are just hoping for the best and hoping for a pass if it rains.
There are absolutely no forewarnings by purveyors of cloud-based software of risks. On the contrary there are only empty assurances that all will be well.
For that matter it doesn't appear that shop owners who opt for Internet software give any heads up to their customers, alerting them to the fact that their personal information will be dangled on a hackable server out there somewhere.
Imagine store owners disclosing (as they should) in writing to every customer: "Be aware that we will be running our business on a computer that we know nothing about, using software provided by a complete stranger and placing your personal information on that platform."
The sheer cost of cloud-based software, the risks and the uncertainties overwhelming deter most shop owners. The safe and secure option is to buy a software program like Best Consignment Shop Software for a one-time payment, install it on a computer under shop control and keep shop and client information securely guarded.