Consignment POS (Point of Sale) Winning Strategies
Welcome to a series of web pages focused on streamlining your shop's POS processes.
These are the related topics:
Consignment POS Software
Software will make or break a POS station and in turn determine buyers' experiences at checkout. For every software vendor pushing a program, there's 20 biased opinions, misleading statements, hidden fees, really bad ownership/use provisions and unforeseen risks. At first it would seem logical to assume that all programs pretty much do the same things and price might be the only consideration, so if you're looking for POS software (for consignment, resale, retail, rental, buy outright or auction) take a look first at consignment-pos-software.htm.
"What you don't know will cost you plenty."
Consignment POS System
A 'consignment POS system' generally refers to the software and hardware (computers and peripherals like cash drawers, barcode scanners, receipt printers, display poles) required to process and records sales, store valuables and print receipts. The software-hardware combination is often a complete nightmare in many small shops because shop owners often mistakenly assume that any old computer or printer will do, or that used/refurbished equipment belongs in their places of business.
Read the section on Consignment POS Systems for useful tips regarding money-saving purchases, problem-avoiding decisions and smart POS management.
Consignment POS Invoice Options
Many things can take place at POS when checking out customers:
- Discounts can be applied per line item, per invoice, by dollar amount and by percentage.
- Items can be taxed, not taxed and taxed at various rates.
- Reseller Tax IDs can be applied.
- Customer information can be recorded for mailing lists.
- The item's cost and lowest price can be displayed.
- The customer's credit limit and rewards points can be displayed.
- Of course items are added to the invoice, either by scanning barcodes, entering item IDs, choosing items from a drop-down list or manually entering items not recorded in inventory.
- An item or items can be removed from the invoice selectively.
- The entire invoice can be cleared.
- The sale can be put on hold, or the next invoice can be opened to check out the next person while the current shopper looks for other items to purchase.
- The invoice can be tagged with the clerk's identification.
- Terms can be applied (prepaid, COD, net 30, e.g).
- Layaways may be processed and the payment schedule can be entered.
- Most software programs will compute and display change due.
- A receipt can be printed, either on plain paper using a standard black/white ink printer or on 3" receipt paper using a thermal label printer.
- Of course it's essential if not expected to offer credit-card processing.
- PayPal is becoming a more widely method of payment.
- Customers (and employees) should be allowed to use store credit to make purchases.
Take a look at consignment pos options for details.
Consignment POS Employee Management
Sadly employees often cannot be left to their own to run a POS station. Safeguards must be in place to avoid forms of theft like voiding cash sales and pocketing the money or granting discounts on the invoice while listing full price on the invoice and pilfering the difference. A software program should have provisions for logging employees in and out and auditing each employee's cash drawer. Every invoice should be tagged with the clerk's ID for historical reference.
Every pair of hands added to the shop's roster increases risks and costs, hopefully to the betterment of net profit. POS Employee Management.
Consignment POS Discounts
The whole concept of 'consignment' is good merchandise at discounted prices so the subject of pos discounts warrants close scrutiny. A good software program has provisions for the most common types of discounts (by dollar amount or percentage, by item, by invoice) and Best Consignment Shop Software uniquely displays 'item cost' and 'lowest price' on the sales invoice. Here's more information on discounting.
Consignment POS Layaways
Layaways are intended to increase sales and they probably do, but they also add more work for the same amount of profit. A software program should have features which minimize the extra effort and keep accurate accounting buyers, items on hold, payments made, scheduled payment dates and amounts.
Another unique feature of Best Consignment Shop Software is that a consignor can be paid in full for the sale with the collection of the first payment, or, more commonly, the consignor will be paid with receipt of the final payment.See POS Layaways for more information.
Consignment POS Buyer Information
The people who shop at the store are a gold mine. Without constant contact they may lose interest or just fade away so keeping in touch is important. Buyers have different attitudes at POS. Some don't want to provide their personal information while others gladly offer it in hopes of receiving things like pre-sale notices, items in and special discounts. Names, addresses, phone numbers and email addresses can be collect at POS with BCSS to build a client list. See other ways to gather and use client data.
Consignment POS Taxation
Fifty states in the union and two hundred variations of tax rates and their applications. POS software must provide the flexibility required in every jurisdiction and Best Consignment Shop Software delivers. Merchandise can be tax free by category, by item and for resellers. In some areas clothing is non-taxable below some amount and taxable above. Sometimes more than one tax applies (like state and local) so it's helpful to have software that applies the total at POS and splits the tax amounts in reports.
We haven't met a tax wrinkle that we couldn't iron out so take a look at how BCSS handles POS Taxation.
Consignment POS Receipts
Most software vendors will gladly sell a receipt printer without asking the money-saving question: "Is a dedicated thermal receipt printer really necessary?"
consignment-store shoppers are aware that they are purchasing used merchandise and that they have the opportunity to turn it inside out before they buy it. They expect no-return policies at 2nd-hand shops so there's little risk of alienating shoppers with "no returns", so is a $284 printer (and all the paper that will be wasted) really necessary?
See how BCSS provides free alternatives to POS receipts.
Consignment POS Cash Drawers
A cash drawer is nearly a necessity in a consignment shop. It puts valuables under lock and key while providing a convenient platform for collecting non-credit-card payment at POS.
The drawer typically sits under the POS monitor or it's mounted under the counter where it doesn't invite attention. With BCSS there are 'secret ways' of opening the drawer with the keyboard or mouse.
A drawer connects to the receipt printer. If a receipt printer is not in use, the cash drawer provided by us connects directly to the computer with a special adapter (that substitutes for the printer).
The drawer pops open when a receipt is printed. That can be a bit annoying for credit-card sales so BCSS only opens the drawer for non-credit-card payments.
Here's details on how BCSS and a cash drawer sculpt POS into a positive experience for clerk and shopper alike.
Best Consignment Shop Software provides a free live demo prior to purchase to assure that all needed features are available and that the software works properly. Here's a video overview.